Privacy Policy

Introduction

Renew Roofing & Restoration LLC ("we," "us," or "our") operates the website at https://renewroofingco.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or inspection request form on our website
• Call us or send us an email
• Request a free roof inspection or estimate
• Subscribe to our newsletter or updates

This information may include your name, phone number, email address, street address, and details about your roofing needs or property.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule roof inspections, estimates, and service appointments
• Communicate with you about your project or service request
• Improve our website, services, and customer experience
• Send follow-up communications related to your inquiry (you may opt out at any time)

Mobile and Text Messaging (SMS) Information

If you opt in to receive text messages from us, we collect your mobile phone number and a record of your consent. We use this information only to send the messages you agreed to receive — such as responses to your inquiry, appointment and inspection reminders, project and claim updates, and occasional promotions — and to manage your opt-in and opt-out preferences.

No mobile information or SMS opt-in consent will be shared with or sold to any third parties, affiliates, or lead generators for their marketing or promotional purposes. We may share information with trusted service providers that help us operate our text messaging program (for example, our messaging platform provider), but only so they can perform services on our behalf and not for their own marketing. We do not sell or rent the personal information you provide when opting in to text messaging.

Consent to receive text messages is never a condition of purchasing any goods or services. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. Message frequency may vary, and message and data rates may apply. For full details, see our Text Messaging Program Terms.

Third-Party Services

Our website is hosted on Netlify. We may use third-party analytics services (such as Google Analytics) to understand how visitors use our website. These services may collect information such as your IP address, browser type, pages visited, and time spent on our site. This data is used in aggregate to improve our website and is not used to personally identify individual visitors. We do not sell, trade, or rent your personal information to third parties.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device by your browser. You can configure your browser to refuse cookies or alert you when cookies are sent. Some features of our website may not function properly without cookies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, or request deletion of your data. To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: